Sunday Evening Cruise, Frequently Asked Questions (FAQ's)
Below we’ve listed some of our most frequently asked questions for our Sunday Evening Cruises.
Will COVID-19 affect your cruises?
As part of our commitment to safeguard our guests & colleagues we have made a number of changes to our public sightseeing cruises.
We are reducing passenger numbers to provide a comfortable environment for all, with plenty of social distancing & seating both inside & outside.
Tickets for our Sunday Evening Cruises are currently available through our online store. If you book tickets but choose not to cancel because of COVID-19 we will provide a 100% refund or the option to rebook at a later date.
Any suspensions to our public cruises will be announced through our social media channels & on our dedicated COVID-19 page. In the event of a cancellation we will contact each booking individually by email.
What times are the departures?
Why are the departure times different in September?
In 2019 we chose to move our September Sunday Evening Cruises forward by 30-minutes. This was so the cruise takes place during sunset & we spend less time running under the cover of darkness. Moving September evening cruises forward by 30-minutes also allows passengers more time to travel home after the cruise.
How often are the departures?
How do I book Sunday Evening Cruise tickets?
We recommend booking Sunday Evening Cruise tickets online through www.viscountcruises.com however you can also book at the ticket office at Greenwich Pier (open on Sundays: 17:00-18:45). We strongly recommend booking online during June, July & August as the cruises can become very busy.
How long is Sunday Evening Cruise?
Can we disembark at another pier?
Is there a commentary on-board?
Yes, a traditional live commentary is offered during Sunday Evening Cruise by a member of the crew. Please note our crew memebers are not official tour guides. We have a Wi-Fi Audio Guide available in English, Spanish, French, Italian, German & Mandarin. This feature is available on selected vessels in the fleet. (Smart device & headphones are not provided).
I am unable to make my chosen date, can I rebook?
If you have booked tickets but are unable to attend you can email us at firstname.lastname@example.org to request a transfer to a different date.
Do you offer group discounts?
Are the boats heated?
The saloons on-board our vessels are heated & have plenty of windows allowing natural light & excellent views outside.
Do the boats have open decks?
Our vessels which operate on Sunday Evening Cruise have open top decks.
Do the boats have toilet facilities?
All of our vessels have toilet facilities on-board although not all vessels have an accessible toilet.
Do you serve food & drink on-board?
All of our vessels that operate Sunday Evening Cruise have a fully licensed bar serving a wide range of beers, ciders, wines, soft drinks, spirits & snacks. The bar is open during the duration of the trip & accepts cash, card & contactless payments. The minimum spend on card / contactless is £5.00.
Can I bring my own food & drink on-board?
We do allow soft drinks & snacks to be brought on-board. We ask that you place any rubbish into the bins on-board & take other passengers comfort into consideration.
As our vessels are licensed premises it is against the law for any alcoholic beverages to be brought on-board although a wide range of beers, ciders, wine & spirits are available at the on-board bar.
Our 2-Hour Sunday Evening Cruises are just £10.00 per adult, £8.00 for concessions & £6.00 for children. We depart Greenwich Pier (Cutty Sark) for a 2-Hour round trip with indoor & outdoor seating, heating, a fully licensed bar & toilet facilities.
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