COVID-19 (Coronavirus) Information

All of our cruises are currently suspended due to government restrictions. Our return to service will be announced through our social media channels & on our Coronavirus page.

When we return to service we will be taking the precautions listed below to keep our guests & colleagues safe.

Our Thames River Sightseeing services will resume on Saturday 5th December & will  operate  on the  following days during December:

Saturday 5th December 2020

Sunday 6th December 2020

Saturday 12th December 2020

Sunday 13th December 2020

Saturday 19th December 2020

Sunday 20th December 2020

The Mayor of London’s New Year’s Eve Firework Display has been cancelled, as a result we have chosen not to operate our Shared New Year’s Eve Boat Parties.

Our current Thames River Sightseeing Service is calling at Westminster Pier, Embankment Pier, St. Katharine Pier & Greenwich Pier. We are not operating from Festival Pier or Bankside Pier at the current time. We are not offering cruises to the Thames Barrier until further notice. We are also limiting passenger numbers on all our cruises & we are regularly cleaning each vessel to ensure the safety & comfort of our passengers & team members.

To have the best experience with us we recommend following the guidelines below. If you require additional information please contact us:

We strongly advise booking your tickets in advance online.

Tickets can be purchased at: www.viscountcruises.com.

You can present printed tickets or show us your tickets on a smart phone / tablet.

Passengers required to wear a face covering while on the pier.

We request that passengers wear face covering while boarding, disembarking & while moving around the vessel.

Passengers with an exemption may travel without a face covering if they consider it safe to do so.

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We have limited our capacity to ensure social distancing. Please help us to maintain social distancing by keeping a minimum of 1-metre away from other passengers while on the pier & on-board the vessel. Where possible a 2-metre distance is recommended.

We have implemented a thorough cleaning routine on-board our vessels.

Please help us to keep the vessels clean by placing your rubbish in the bins provided on-board.

We have closed areas & seating on-board some of our vessels to help maintain social distancing.

Please do not enter closed areas or sit on chairs or at tables which have been marked closed.

Latest Update: 1st November 2020

Keeping our passengers & crew safe is our main priority, Thames River Sightseeing are currently operating between Westminster Pier, Embankment Pier, St. Katharine Pier & Greenwich Pier on Fridays, Saturdays & Sundays. A reduced timetable is in operation. Our Sunday Evening Cruises remain suspended until further notice.

Below is an outline of how COVID-19 is affecting our services:

Thames River Sightseeing: A reduced service is available from Westminster Pier, Embankment Pier, St. Katharine Pier & Greenwich Pier on Fridays, Saturdays & Sundays.

Sunday Evening Cruise: All Cruises Suspended

New Year’s Eve Cruises: Scheduled As Usual

For the latest information regarding our suspension please visit this web page or our social media channels.

Latest Update: 27th July 2020

Keeping our passengers & crew safe is our main priority, we expect to resume Thames River Sightseeing cruises on Saturday 1st August 2020 with a reduced timetable. Our Sunday Evening Cruises remain suspended until further notice.

Below is an outline of how COVID-19 is affecting our services:

Thames River Sightseeing: Cruises are expected to operate on the following dates:

Saturday 1st August 2020

Sunday 2nd August 2020

Saturday 8th August 2020

Sunday 9th August 2020

Please Note: A reduced timetable will be operated on these dates & will be available online soon.

Sunday Evening Cruise: All Cruises Suspended

New Year’s Eve Cruises: Scheduled As Usual

For the latest information regarding our suspension please visit this web page or our social media channels.

Latest Update: 26th June 2020

All Thames River Sightseeing & Sunday Evening Cruises remain suspended for the time being. We are currently making preparations for our return to work. Keeping our passengers & crew safe is our main priority. With this in mind we will only resume services when we are confident we can provide a safe & comfortable environment for all. Below is an outline of how COVID-19 is affecting our services:

Thames River Sightseeing: All Cruises Suspended

Sunday Evening Cruise: All Cruises Suspended

New Year’s Eve Cruises: Scheduled As Usual

For the latest information regarding our suspension please visit this web page or our social media channels.

Update: 20th March 2020

Below we have outlined how COVID-19 is affecting our services. If you have tickets for a cruise that is cancelled we will contact you to arrange a full refund or the option to re-book at a later date. If you have booked tickets but would like a refund due to COVID-19 you can request a full refund by emailing store@viscountcruises.com.

Thames River Sightseeing: All Cruises Suspended

Sunday Evening Cruise: All Cruises Suspended

New Year’s Eve Cruises: Scheduled As Usual

For the latest information regarding our suspension please visit this web page or our social media channels.

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