Frequently Asked Questions (FAQ's)

Below we’ve listed some of our most frequently asked questions for Thames River Sightseeing.

Thames River Sightseeing will be operating a 7-day service from Saturday 22nd May 2021 & will be cruising from Westminster Pier, Embankment Pier, Festival Pier, Bankside Pier, Tower Bridge Quay (St. Katharine Pier) & Greenwich Pier.

Unfortunately we are unable to offer our cruises to the Thames Barrier this year.

The safety of our passengers & colleagues are our utmost priority, we have measures in place on-board our vessels & at each pier. Click the link below to find out more about our safeguarding measures.

Read More

Departures are currently every 40-minutes. Please view our timetable for the most accurate sailing information.

View Timetable

You can book Thames River Sightseeing tickets through our online store by clicking the link below:

Book Tickets Through Viscount Cruises

You can also book tickets through the Thames River Sightseeing website:

Visit Thames River Sightseeing Website

Tickets can also be booked from our ticket offices located at each pier.

A single cruise between Westminster & Greenwich Pier currently takes 50-70 Minutes. A single cruise from Greenwich to Westminster Pier takes approximately 40-60 Minutes.

Book Tickets

A single cruise between Tower Bridge Quay (St. Katharine Pier) & Greenwich Pier or vice versa takes between 20-30 minutes, a return takes approximately 1 hour.

Book Tickets

 

A single cruise between Tower Bridge Quay (St. Katharine Pier) & Greenwich Pier currently takes 20-30 Minutes. A single cruise from Greenwich to Tower Bridge Quay (St. Katharine Pier) takes approximately 20-30 Minutes.

Book Tickets

A cruise from Greenwich Pier to the Thames Barrier takes approximately 1 hour.

A single cruise from Westminster Pier to Greenwich Pier via the Thames Barrier (or vice versa) takes 2 hours, a return takes 3 hours.

A single cruise from Tower Bridge Quay (St. Katharine Pier) to Greenwich Pier via the Thames Barrier (or vice versa) takes 90 minutes, a return takes 2 hours.

Book Tickets

If you have a return ticket or a River Pass you can disembark & take a later boat back.

Remember to check the time of the last boat with the crew & ticket agents.

Book Tickets Through Viscount Cruises

All vessels in the Thames River Sightseeing fleet have open spaces either at the front of the vessel or ontop depending on the design.

From Saturday 22nd May our Cafe Bars will usually be open on Saturday & Sunday sailings. Each bar is unique to the vessel & a different range of products is available across the fleet. Prices for items also vary from boat to boat but the prices generally reflect London pub prices.

Some of our sailings between Monday & Friday may also have a bar service available however due to the independent nature of each bar we are unable to advise or guarantee opening times or availability.

We have a Wi-Fi Audio Guide available in English, Spanish, French, Italian, German & Mandarin. This feature is available on selected vessels in the fleet. (Smart device & headphones are not provided).

Book Tickets

The saloons on-board our vessels are heated & have plenty of windows allowing natural light & excellent views outside.

All vessels in the Thames River Sightseeing fleet have toilet facilities although not all vessels have an accessible toilet.

We offer group rates starting at -10% for groups of 10 or more passengers. Groups can be booked online through this website (Deductions are applied automatically at checkout) or by contacting our sales team at Thames River Sightseeing:

Book Tickets Through Viscount Cruises

Visit the Thames River Sightseeing Website

If you have booked tickets but are unable to attend you can email us at store@viscountcruises.com to request a transfer to a different date. Please note we are only able to transfer tickets booked through www.viscountcruises.com.

Only pre-booked groups can arrange to embark or disembark at Barrier Gardens Pier. Groups wishing to embark or disembark at Barrier Gardens Pier must book direct with Thames River Sightseeing.

Visit Thames River Sightseeing Website

We allow well behaved dogs on all of our daytime cruises.