Frequently Asked Questions (FAQ's)

Below we’ve listed some of our most frequently asked questions for Thames River Sightseeing.

We have currently suspended services, all announcements will be made on our dedicated page. Click the link below to find out more.

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Departures on the Blue Route are every 40-minutes during the Winter months & every 30 minutes during the Summer months. Cruises to the Thames Barrier are only available during the Summer months.

Cruises on the Pink Route vary between every 30 minutes, 40 minutes or every hour depending on the time of year.

Click the link below to check the dates & times throughout the year.

View Timetable

You can book tickets through this website (click the link below), through www.thamesriversightseeing.com or from our ticket offices located at each pier. You do not need to print your ticket if you book online.

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A single cruise between Westminster & Greenwich Pier or vice versa takes between 40-60 minutes, a return takes approximately 2 hours.

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A single cruise between St. Katharine Pier & Greenwich Pier or vice versa takes between 20-30 minutes, a return takes approximately 1 hour.

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A cruise from Greenwich Pier to the Thames Barrier takes approximately 1 hour.

A single cruise from Westminster Pier to Greenwich Pier via the Thames Barrier (or vice versa) takes 2 hours, a return takes 3 hours.

A single cruise from St. Katharine Pier to Greenwich Pier via the Thames Barrier (or vice versa) takes 90 minutes, a return takes 2 hours.

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A cruise from Greenwich Pier to the Thames Barrier takes approximately 1 hour.

A single cruise from Westminster Pier to Greenwich Pier via the Thames Barrier (or vice versa) takes 2 hours, a return takes 3 hours.

A single cruise from St. Katharine Pier to Greenwich Pier via the Thames Barrier (or vice versa) takes 90 minutes, a return takes 2 hours.

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If you have a return ticket or a Riverpass you can disembark & take a later boat back.

Remember to check the time of the last boat with the crew & ticket agents.

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Only pre-booked groups can arrange to embark or disembark at Barrier Gardens Pier. Groups wishing to embark or disembark at Barrier Gardens Pier must book direct with Thames River Services.

Visit Thames River Sightseeing Website

We have a Wi-Fi Audio Guide available in English, Spanish, French, Italian, German & Mandarin. This feature is available on selected vessels in the fleet. (Smart device & headphones are not provided).

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If you have booked tickets but are unable to attend you can email us at store@viscountcruises.com to request a transfer to a different date. Please note we are only able to transfer tickets booked through www.viscountcruises.com.

We offer group rates starting at -10% for groups of 10 or more passengers. Groups can be booked online through this website (Deductions are applied automatically at checkout) or by contacting our sales team at Thames River Sightseeing: info@thamesriversightseeing.com.

The saloons on-board our vessels are heated & have plenty of windows allowing natural light & excellent views outside.

All vessels in the Thames River Sightseeing fleet have open spaces either at the front of the vessel or ontop depending on the design.

All vessels in the Thames River Sightseeing fleet have toilet facilities although not all vessels have an accessible toilet.

Some vessels in the Thames River Sightseeing fleet have bar facilities however we cannot guarantee or advise availability, opening times, menus or prices for these cruises.

Thames River Sightseeing - Frequently Asked Questions(FAQ)

Thames River Sightseeing operate a range of cruises from Westminster Pier, Embankment Pier, Festival Pier, Bankside Pier, St. Katharine Pier & Greenwich Pier.