Frequently Asked Questions (FAQ's)
Below we’ve listed some of our most frequently asked questions for Thames River Sightseeing.
Will COVID-19 affect your cruises?
Thames River Sightseeing will be operating a 7-day service from Saturday 22nd May 2021 & will be cruising from Westminster Pier, Embankment Pier, Festival Pier, Bankside Pier, Tower Bridge Quay (St. Katharine Pier) & Greenwich Pier.
Unfortunately we are unable to offer our cruises to the Thames Barrier this year.
The safety of our passengers & colleagues are our utmost priority, we have measures in place on-board our vessels & at each pier. Click the link below to find out more about our safeguarding measures.
What times are the departures?
Departures are currently every 40-minutes. Please view our timetable for the most accurate sailing information.
How do I book Thames River Sightseeing tickets?
You can book Thames River Sightseeing tickets through our online store by clicking the link below:
Book Tickets Through Viscount Cruises
You can also book tickets through the Thames River Sightseeing website:
Visit Thames River Sightseeing Website
Tickets can also be booked from our ticket offices located at each pier.
How long is a trip from Westminster to Greenwich by boat?
A single cruise between Westminster & Greenwich Pier currently takes 50-70 Minutes. A single cruise from Greenwich to Westminster Pier takes approximately 40-60 Minutes.
How long is a trip from Tower Bridge Quay (St. Katharine Pier) Greenwich by boat?
A single cruise between Tower Bridge Quay (St. Katharine Pier) & Greenwich Pier or vice versa takes between 20-30 minutes, a return takes approximately 1 hour.
A single cruise between Tower Bridge Quay (St. Katharine Pier) & Greenwich Pier currently takes 20-30 Minutes. A single cruise from Greenwich to Tower Bridge Quay (St. Katharine Pier) takes approximately 20-30 Minutes.
How long is a cruise to the Thames Barrier?
A cruise from Greenwich Pier to the Thames Barrier takes approximately 1 hour.
A single cruise from Westminster Pier to Greenwich Pier via the Thames Barrier (or vice versa) takes 2 hours, a return takes 3 hours.
A single cruise from Tower Bridge Quay (St. Katharine Pier) to Greenwich Pier via the Thames Barrier (or vice versa) takes 90 minutes, a return takes 2 hours.
Can we disembark at a pier & continue our journey later the same day?
If you have a return ticket or a River Pass you can disembark & take a later boat back.
Remember to check the time of the last boat with the crew & ticket agents.
Do the boats have open decks?
All vessels in the Thames River Sightseeing fleet have open spaces either at the front of the vessel or ontop depending on the design.
Do you serve food & drink on-board?
From Saturday 22nd May our Cafe Bars will usually be open on Saturday & Sunday sailings. Each bar is unique to the vessel & a different range of products is available across the fleet. Prices for items also vary from boat to boat but the prices generally reflect London pub prices.
Some of our sailings between Monday & Friday may also have a bar service available however due to the independent nature of each bar we are unable to advise or guarantee opening times or availability.
Is there a commentary on-board?
We have a Wi-Fi Audio Guide available in English, Spanish, French, Italian, German & Mandarin. This feature is available on selected vessels in the fleet. (Smart device & headphones are not provided).
Are the boats heated?
The saloons on-board our vessels are heated & have plenty of windows allowing natural light & excellent views outside.
Do the boats have toilet facilities?
All vessels in the Thames River Sightseeing fleet have toilet facilities although not all vessels have an accessible toilet.
Do you offer group discounts?
We offer group rates starting at -10% for groups of 10 or more passengers. Groups can be booked online through this website (Deductions are applied automatically at checkout) or by contacting our sales team at Thames River Sightseeing:
I am unable to make my chosen date, can I rebook?
If you have booked tickets but are unable to attend you can email us at store@viscountcruises.com to request a transfer to a different date. Please note we are only able to transfer tickets booked through www.viscountcruises.com.
Can we disembark at the Thames Barrier?
Only pre-booked groups can arrange to embark or disembark at Barrier Gardens Pier. Groups wishing to embark or disembark at Barrier Gardens Pier must book direct with Thames River Sightseeing.
Do you allow dogs onboard?
We allow well behaved dogs on all of our daytime cruises.
Thames River Sightseeing operate services between Westminster Pier, Embankment Pier, Festival Pier, Bankside Pier, St. Katharine Pier & Greenwich Pier.
Between April – October Thames River Sightseeing also cruise through the Thames Barrier offering a unique view of London’s movable flood barrier.
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