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Ticketed events are shared cruises and seating is not reserved or guaranteed. Seating and tables are available on a first come, first serve basis.

Boarding, Departure & Return Times are ‘approximate’ times and can not be guaranteed, times can be affected by weather, tides and high volumes of traffic on the river/piers.

Terms & Conditions about specific events & cruises can be found on the events individual page. Please read all terms & conditions prior to booking your tickets.

Tickets for New Year’s Eve Boat Party tickets are refundable until the 31st October of the year of purchase. Tickets will be refunded for 90% of the price on the date of purchase. Refunds requested after 31st October remain at the discretion of Viscount Cruises Ltd.

Tickets for Bonfire Night Fireworks Cruises, Lord Mayor’s Fireworks Cruises, Spring Into Summer Barbecue, Sunday Evening Cruise & Tall Ships Fireworks Cruises are refundable for 90% of the ticket value until 96 hours before the departure time of the cruise.

Refunds requested within 96 hours of the cruise departure time remain at the discretion of Viscount Cruises Ltd.