Below we’ve listed some of our most frequently asked questions for our Online Store.
Gift Cards
Do you offer Gift Cards?
Yes, although our Gift Cards can only be used when booking tickets through our online store. It is not possible for us to check balances or accept Gift Cards as payment at our ticket office or on-board our vessels.
How long do Gift Cards last?
Unused Gift Cards are valid for 1-Year after purchase. Gift Cards which have been used & have credit remaining are valid for 1-Year after the last use. This feature is to allow you to use your remaining credit in the following season should you so wish.
Can I use my Gift Card at your ticket office or on-board the boat?
No, it is impossible for use to redeem Viscount Cruises Gift Cards at our ticket offices or on-board out boats. This is because our Gift Cards are only supported by the online store and not the systems used at our offices or on-board our boats. Don’t forget you can easily book tickets online using a mobile device such as a smart phone or tablet.
Our vessels are available for corporate & private hire. Our vessels are not available for clients intending to host ticketed events or sell tickets for the charter.
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